Shipping Policy

SHIPPING POLICY

Below you will find the average delivery time for all our packages:
After placing an order, we need 1–3 business days to process it. On weekdays, this is usually completed within one business day, but if you order on Friday evening or during the weekend, it may take slightly longer.

Once your order has been processed, it will be shipped, and the average delivery time is 8–12 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. If you have any questions or concerns, please feel free to contact our customer support team. Below we explain how your order is processed and delivered.

Placing an Order

Ordering at Lureva London is designed to be as simple as possible. First, go to the product page and add your desired product to your shopping cart by clicking the “Add to Cart” button.

Please make sure you have selected the correct variants. Once everything is correct, click on “Proceed to Checkout”. On the information page, enter your address details. Make sure all information is filled in correctly, then click “Continue to Shipping”.

On the shipping page, you can review your address details once again. You will also see that all shipping is completely free. As a token of appreciation for our customers, we always cover the shipping and delivery costs. Then click “Continue to Payment”.

Payment Methods

You can choose from several secure payment options. At Lureva London, all payment methods are SSL-encrypted, ensuring a safe and secure checkout:

  • Klarna (Pay Later)
  • Credit Card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • Apple Pay / Google Pay
  • Shop Pay

After selecting your preferred method, click “Complete Order” and follow the instructions in the payment environment. If you experience any issues, feel free to contact our support team.

Shipping Costs

We cover 100% of the shipping costs for every order. All products are delivered to your home free of charge. There is also no minimum order quantity.

Shipping Your Order

Found the perfect product? Of course, you want to enjoy it as soon as possible. That’s why we ensure your order is processed and shipped as quickly as possible.

To offer fair pricing, we consolidate packages and ship them in bulk once the minimum shipment quantity is reached. We appreciate your understanding and your support in contributing to a more sustainable world.

Please note: Like many online stores, we are currently experiencing high demand, and delays may occur. Please take this into account when placing your order. We always do our best to ship your order as quickly as possible.

Would you like your order to be shipped today? Please contact us via email. Our customer service team will be happy to assist you in finding the best solution.